Caroline Hardie and Alex Money
Narelle Ave, Castle Hill
“With your successful sale of our property at Summerland Point on the Central Coast , we would like to take the opportunity to acknowledge how pleased we have been that we engaged you as our agent to market and sell this property on our behalf.
From the start of our dealings with you and throughout the whole process, we have been struck by your relentless positive approach and your professional excitement at the prospect of achieving a sale.
You set out clearly the strategies which you recommended for marketing of the property, and guided us through the marketing, listing and viewing processes, always keeping us informed both by phone and in written reports, of progress towards a sale.
You gave us a clear indication of a realistic sale price, and that was achieved.
You were incredibly flexible with your strategies and worked outside regular hours to accommodate prospective buyers’ viewing options. Aware that we were not living locally, you put in extra effort keeping the property in good order with mowing and watering of the garden to save our travelling back and forth during the sales campaign – something which we have never heard of any other agent doing.
Please use this testimonial to encourage any prospective buyers/sellers to use your services. We can unreservedly recommend you in the highest possible terms. We know that your shining personality and totally professional service will continue to ensure a positive and pleasant outcome for vendors and buyers alike.
All good wishes. “
Angeline and Miles Saver
Booralie Rd, Duffys Forest
“Lavenia was highly recommended to me by my neighbour in Duffys Forest during the year of 2015 and I kept Lavenia’s business card in my top drawer. Initially I made contact with Lavenia to help me with a client that was considering on a relocation to Australia on the North Shore. Lavenia set up many open for inspections and we had a great afternoon with my client looking at a variety of homes, Lavenia was very helpful, considerate and very willing to help with any further requests. Six months later, my husband and I decided to put our 2.5 acre property on the market as we decided to make the sea change. Without hesitation we both wanted to engage the services of Lavenia. The process from beginning to end was seamless. Lavenia is very generous with her time and enthusiasm, she is always professional and operates with great integrity. We too highly recommend Lavenia, it was one of the best selling experiences we’ve ever had.”
Beth and John Ball
Cooyong Rd, Terrey Hills
“Lavenia sets very high goals for herself. She does not settle for just selling a property. She wants ALL parties to be well informed, achieve their individual goals and to be happy about the outcome. She has a methodical sales and negotiating process which she strictly adheres to. Her actions back up her words and the results she achieves are good for all involved. She continues her service after the exchange to ensure clean hand overs and in this way, maintains the highest credibility. She continues to facilitate the sales process beyond contract exchange also because she knows that this is the way she consistently grows her quality network. Her negotiation skills are 2nd to none because she uses relevant facts and takes the time to listen to all parties.”
Duneba Av, West Pymble
“My sisters Leonie, Deirdre and Andrea and I selected Lavenia above all other agents who we interviewed and who provided their submissions for selling our Family home in which we were all raised and our parents lived for over 55 years. It was an emotional time and end of an era that was full of fond and happy memories. Lavenia and LJ Hooker’s services were totally reliable and in fact masterfully effective in providing a sensitive, considerate and informative approach particularly important for a family whose members were living some distance from Sydney. Their extra efforts ensured our family navigated the process without stress or drama for which we are all greatly appreciative.
Lavenia was particularly impressive in her initial appraisal of the property, market knowledge, her unmatched enthusiasm and willingness to offer and discuss marketing and selling strategies and recommendations in regard to presentation. Lavenia’s extensive North Shore experience was reflected in management of inspections and flexibility and focus required to maximise purchasers’ enquiries and availability. Lavenia effectively delivered regular progress status and was able to control pre-auction offers in a most professional and ethical fashion to allow us to realise the full potential of the property.
Lavenia also provided referral’s for tradesmen and with our permission also assisted with obtaining quotes and services promptly for external gardens, minor repairs and professional cleaning. Lavenia skilfully guided us through the mandatory “de-cluttering” process required after 55 years of family occupation! and assisted with the engagement of a stylist for a modest and tasteful finish to present our home to the broadest buyer appeal possible. A small investment that ensured an effective campaign and an excellent result and therefore could not recommend Lavenia more highly as a North Shore property specialist.”
Stainsby Cl, Turramurra
“I would like to thank you for all your help and support in selling our house. You gave us very tasteful advice on how to tidy the house up and make it more desirable. Also supplying the right trade people to do the job. From the start of the process you were very supportive and always kept us informed as to what people thought of our house after each inspection. You were always ready to listen to what we thought and never ever pushy. You also went the extra mile by taking care of the dog at open house times which meant I didn’t have to take time off work etc.
The help finding accommodation after was great. You never made me feel uncomfortable and didn’t have to worry about anything. All my questions were always answered truthfully. This can be a very stressful time, but you made it all flow perfectly.
The sale part was more than I expected, you waited for the right price. Explaining everything in detail as we went along.
I would have no hesitation in recommending you to my friends, when they are thinking of selling. When I sell again in the future I will be giving you a call.
Roger & Pamela Davis
Bushlands Ave, Gordon
“We just successfully sold our house at auction for the second highest sale in Sydney this past weekend. An integral element of our successful sale was the professional guidance of Jing Peng and Lavenia Liu at L.J. Hooker Gordon. We interviewed a number of agents when we decided to put our much-loved family home on the market after living there for fifteen years. While all of the agents were professional and keen to represent our house, Jing and Lavenia stood out as candidates in their enthusiasm, warmth and ‘can-do’ attitude. They always believed in the value of our property and always presented it in the most positive light. Our final sale price came within the range that they had suggested to us. Nothing was ever too much trouble for Jing and Lavenia and they could not have been nicer to us, to tradesman (which they were able to recommend to help us prepare for the sale) and importantly, to prospective buyers. The agent is there to represent the vendor and during this process we came to appreciate how important it is for the agent to establish a relationship and win the trust of prospective buyers. We felt that Jing and Lavenia were able to successfully achieve this to the benefit of everyone. We had a very positive experience in what is a stressful and emotional time and would not hesitate to recommend Jing Peng and Lavenia Liu to anyone looking to sell their house.”
Monash Av, East Killara
“I have been extremely impressed with the effort Lavenia put into finding a buyer for our house. It was a difficult sale, but she never gave up. Always stayed enthusiastic and hopeful and we were very pleased with the achieved price. Lavenia went out of her way, over and above what is expected of real estate agents. She did everything she could to ensure our house was presented in the best way possible. Lavenia had kept in contact with the prospective buyer, even though I decided to take the property off the market for a time. She took the initiative to contact me to promote the buyer because this buyer was happy to fit in with our particular sale requirements.
Overall Lavenia managed to achieve a happy buyer and a happy vendor.”
Monique and Andrew Stuckey
“We would like to thank Lavenia for making the purchase of our family home such an enjoyable experience. Throughout the whole process she was incredibly warm, caring, efficient, helpful, knowledgeable and most importantly she genuinely cared about the welfare of those involved. She is a rare find!”
R & K Allely
The Cloisters, St Ives
“We are writing to say thank you for the wonderful job you both did in selling our house in the first week of the campaign. We can thoroughly recommend your services to anyone seeking to sell their property.
From our first meeting I knew you were the agents for us. It was wonderful to have such experienced and knowledgeable professional real estate agents representing us. Your initiative and energy were second to none.
Your support and assistance during the process have been greatly appreciated and also proves your high level of competence.
Thank you so much, you have both made the sale of our home an extremely rewarding and enjoyable experience.”
“Just a note to thank you Lavenia, on behalf of my wife Vivienne and myself, for all your efforts on the sale of our property. We were particularly impressed with your professionalism and eagerness to succeed and your likeable firm manner when negotiating with prospective buyers. We appreciated your frankness with us during your negotiations with prospective buyers in a market that was particularly difficult.
Once again, thank you for all your efforts and we wish you all the best in the future.”
V and HK Tung
“We would like to thank you for your help in selling our house. Throughout the selling process, your advice and professionalism was invaluable and helped us in securing a quick sale at a reasonable price.In addition, we would like to specially thank you for going beyond the call of duty by helping to tidy up our house as requested by the new owner.
You have been exercising your professionalism in helping both the seller and the buyer.”
“I thought it would be important for me to write to you to give you a big thank you for your professionalism and prompt service that was provided in the recent sale of our investment property. I found you to be very easy to approach and understanding of any issue that was raised before, during and after the sale period.
We were overwhelmed by the number of offers we received and I see that as a testament to your proven sales techniques and friendly attitude. You never lost interest from prospective buyers and I was ecstatic to exchange contracts within 4 weeks of the first open inspection and settle on a price beyond our original expectations.
My experience with you would have to be one of the best I have had with any real estate agent and I would not hesitate for a minute to recommend your services to my friends and family.
Once again, thank you so much.”